|
|
|
"We regard all of the information you share with us to be private and personnel. All of the information used for processing online orders is kept safe and secure by employing the highest level of internet encryption available. Your information will never be sold or shared. We value our own privacy and we respect yours." What information do we collect online? The only information that we collect is that information given at the time of ordering. This information is kept private and secure. We do not make any of the information collected available to other organizations or individuals. We do not trade, rent or sell this information. How do we use email? After you place an order on our site, you will receive an email confirmation. You may receive email form us if we have any other questions concerning your order. We may on some occasions notify you by email regarding merchandise specials and sales. We use email as a means of feedback from our customers, and we encourage you to email us with your questions and comments. How do we use your telephone number? We will only use the telephone number you supply us with to contact you regarding an order that you have placed with The Flower Depot. Your phone number will not be traded, rented or sold to any organization or individual. How do you know that your credit card information is secure? All transactions are handled by state of the art encryption methods. We have over 6 years of internet commerce experience and have never had a credit card violation. We offer you our Secure Guarantee that you will never have to pay any money related to unauthorized charges to your credit card account, resulting from a transaction at The Flower Depot. Here's how the guarantee works: If you're ever a victim of credit card fraud, the Fair Credit Act specifies that your credit card company can hold you liable for no more than $50 in fraudulent charges to your account. With our Secure Guarantee, you'll be reimbursed for any amount up to $50 billed to you by your credit card company for unauthorized charges to your account, if those charges result from an order you've placed on our secure server. For this protection, you must promptly notify your credit card company of any fraudulent charges and follow the procedures for doing so as outlined in your credit card agreement. "Your credit card is safe with us. – Guaranteed." Thank You for selecting "The Flower Depot" |
|
Ordering Information "Out of Stock" items will be "Back Ordered". "Back Ordered" items that cannot be shipped within 30 days, will be canceled. "Back Ordered Items" will be listed in the Back Ordered Items" section on the email you receive from us as your order is being processed (normally within 24 hours on regular business days). Back Ordered items are not charged to your credit card until the items are shipped. When you go to the "Check Out" page of our website, your shipping charges will be estimated. "Actual" shipping charges will be added when your Order is packed and shipped. Orders with product totals less than $50.00 will have an additional $5.00 handling charge. Phone: 1-800-678-2099 Fax: 1-913-845-2136 Email: Thedepot@sunflower.com |
